Effective Date: 2026/8/17
Revision Date: 2026/8/17

Black River by Summit Products stands behind the materials, workmanship, and construction of the B-Van and RV products we manufacture.

Eligible Black River B-Van and RV products are backed by a Limited Lifetime Structural Warranty, along with separate coverage for factory-applied finishes, hardware, gas struts, and approved authorized-dealer labor.

This warranty applies to the original retail purchaser and the original vehicle or RV for which the product was purchased. Warranty coverage is not transferable to another owner or vehicle.

Product registration is not required. Black River will verify warranty eligibility using the original purchase information and available Black River or authorized-dealer records.

Submit a Warranty Claim

Warranty Coverage at a Glance

Coverage AreaWarranty PeriodEligible structural componentsLimited lifetimePowder coat / finish3 yearsFactory-installed hardware3 yearsGas struts / lift supports3 yearsApproved authorized-dealer labor1 yearConcealed shipping damage reportingWithin 48 hours of delivery

Not every coverage category applies to every B-Van or RV product. Coverage depends on the components included with the applicable product.

Who Is Covered

This warranty applies only to the original retail purchaser of an eligible Black River B-Van or RV product.

Warranty coverage:

• Applies only to the original vehicle or RV for which the product was purchased
• Is not transferable to another owner
• Is not transferable to another vehicle or RV
• Applies to customer-installed and professionally installed products
• Applies to qualifying personal, commercial, and fleet use
• Applies to eligible products originally sold and installed within the United States

Customer installation does not automatically eliminate warranty coverage. However, damage or failure caused by improper installation, incorrect adjustment, incompatible mounting methods, or failure to follow Black River installation instructions is not covered.

Removing or transferring a product to another vehicle or RV ends warranty coverage unless Black River approves an exception in writing.

Warranty Start Date

Each warranty period begins on the original retail purchase date.

For products sold through an authorized Black River dealer, coverage begins when the product is sold to the original retail customer—not when Black River ships the product to the dealer.

Black River may verify warranty eligibility using:

• Original retail receipt
• Dealer invoice
• Purchase agreement
• Dealer installation or delivery record
• Black River order records
• Authorized Black River dealer sales records

If proof of purchase is unavailable, Black River may attempt to verify the purchase through its own records or the selling dealer.

If the original purchaser, product, vehicle, and purchase date cannot be verified, warranty coverage may not be available.

Limited Lifetime Structural Warranty

Black River warrants eligible structural components against manufacturing defects for the original retail purchaser while the product remains installed on the original vehicle or RV.

Depending on the product, covered structural components may include:

• Main product body
• Structural frame
• Factory welds
• Structural mounting rails
• Structural mounting brackets
• Structural mounting points
• Other load-bearing structural components supplied by Black River

This coverage applies to manufacturing defects in materials or workmanship that affect the structural integrity or intended operation of the product.

“Limited lifetime” refers to the period during which the original retail purchaser owns the product and it remains installed on the original vehicle or RV. It does not mean that the product is protected against every type of damage, deterioration, or wear for the purchaser’s lifetime.

Structural coverage does not include damage or failure caused by:

• Collision, impact, or accident
• Cargo or equipment striking the product
• Overloading or improper load distribution
• Use outside the product’s intended purpose
• Cutting, drilling, welding, alteration, or structural modification
• Improper installation or mounting
• Loose, missing, or improperly adjusted mounting hardware
• Installation on a vehicle other than the original vehicle or RV
• Damage, movement, or misalignment of the vehicle, body, door, frame, or mounting surface
• Incompatible aftermarket equipment or accessories
• Abuse, misuse, or neglect
• Theft, vandalism, or attempted theft
• Fire, flood, hail, storms, or other external events
• Corrosion or chemical exposure not caused by a manufacturing defect
• Normal wear or cosmetic damage that does not affect structural performance

3-Year Powder Coat / Finish Warranty

For three years from the original retail purchase date, Black River warrants eligible factory-applied powder-coated finishes against manufacturing defects.

Covered conditions may include:

• Peeling
• Blistering
• Adhesion failure
• Abnormal fading
• Excessive chalking

Black River will determine whether fading, chalking, or other finish deterioration exceeds what is reasonably expected from normal use and environmental exposure.

Finish coverage does not include:

• Scratches, chips, dents, or scuffs
• Road debris or impact damage
• Damage caused by cargo, tools, straps, or equipment
• Normal fading, weathering, or reduction in gloss
• Damage caused by collision or improper handling
• Damage caused by harsh chemicals or incompatible cleaners
• Corrosion caused by road salt, chemicals, neglect, or improper maintenance
• Damage caused by improper pressure washing
• Repainted, altered, touched-up, or refinished areas
• Damage caused during installation, removal, or reinstallation
• Cosmetic differences between repaired, replaced, and original components

3-Year Hardware Warranty

For three years from the original retail purchase date, Black River warrants eligible factory-installed hardware and mechanical components against manufacturing defects.

Depending on the product, covered hardware may include:

• Latches
• Locks
• Hinges
• Clamps
• Handles
• Mounting hardware
• Brackets
• Fasteners
• Other factory-installed mechanical components

Coverage applies only to eligible components supplied by Black River as part of the original product.

Hardware coverage does not include:

• Routine adjustment or maintenance
• Normal wear from repeated use
• Lost keys
• Damage caused by forcing, slamming, or improper operation
• Damage caused by cargo, collision, or impact
• Frozen, contaminated, or obstructed components
• Corrosion caused by chemicals, road salt, neglect, or improper maintenance
• Damage caused by unauthorized repair or modification
• Replacement components not supplied or approved by Black River
• Damage caused by improper installation or mounting
• Damage caused by an altered, damaged, or misaligned vehicle or mounting surface

3-Year Gas Strut Warranty

For three years from the original retail purchase date, Black River warrants eligible factory-supplied gas struts and lift supports against manufacturing defects.

Gas strut coverage does not include damage caused by:

• Impact or bending
• Contamination or corrosion
• Improper handling
• Operating the product while obstructed
• Improper installation or adjustment
• Unauthorized modification
• Replacement components not supplied or approved by Black River

Black River may request photographs, video, or inspection before determining whether a gas strut concern is covered.

1-Year Authorized Dealer Labor Coverage

For one year from the original retail purchase date, Black River may reimburse an authorized Black River dealer for labor required to complete an approved warranty repair within the United States.

Labor reimbursement is subject to:

• Warranty approval before work begins
• Repair by an authorized Black River dealer
• Black River’s approved labor allowance or flat-rate guide
• Submission of required photographs, documentation, and repair records
• Written authorization for work exceeding the approved allowance

Labor reimbursement is paid to the authorized dealer unless Black River approves another arrangement in writing.

Labor coverage does not include:

• Work completed before receiving authorization
• Labor performed by an unauthorized repair facility
• Customer-performed labor
• Diagnostic time beyond the approved allowance
• Travel to or from a dealer
• Towing
• Lost time or lost income
• Vehicle rental
• Product downtime
• Removal or reinstallation not specifically approved by Black River
• Dealer charges beyond the amount authorized by Black River
• Labor performed outside the United States

The expiration of labor coverage does not shorten the applicable structural or component warranty.

Products Covered Under This Warranty

This warranty applies to eligible B-Van and RV products manufactured and sold by Black River.

Products may include:

B-Van Products

• Mullet Mount
• Mullet Tire Carrier
• Mullet Storage Box
• Mini Mullet Storage Box
• Mullet MOLLE Plate
• B-Van Tire Carrier
• Side-Mount Ladder
• Roof Rack Cross Rails
• Kayak Holders
• Airline L-Track
• Other eligible Black River B-Van products

RV Products

• Rear Exterior Storage Box
• Exterior Tire Carrier
• Driver’s Side Rear Interior Door MOLLE Panel
• Passenger Side Rear Interior Door MOLLE Panel
• Overhead Cabinet
• Overhead Shelf
• Nightstand Storage Cabinet
• Gear Garage Wall MOLLE Panel
• Gear Garage Corner Tall Storage Box – Driver Side
• Gear Garage Corner Tall Storage Box – Passenger Side
• Back Seat MOLLE Plate
• Other eligible Black River RV products

Not every warranty category applies to every product. A product without gas struts, moving hardware, or a powder-coated finish is not covered for components it does not contain.

Shipping Damage

Shipping damage is separate from manufacturer warranty coverage.

Customers and dealers should inspect the product and packaging before accepting delivery whenever possible. Visible shipping damage should be documented and noted with the carrier at the time of delivery.

Concealed shipping damage discovered after unpacking must be reported to Black River within 48 hours of the carrier’s recorded delivery time.

A shipping damage report should include, when available:

• Customer name
• Order number
• Delivery date and time
• Shipping carrier
• Photos of the packaging
• Photos of the shipping label
• Photos of the complete product
• Close-up photos of the damage
• Delivery documentation

Reports received after the 48-hour period may still be reviewed individually. However, Black River cannot guarantee that late-reported damage will be accepted by the carrier or resolved as a shipping claim.

General Warranty Exclusions

In addition to the coverage-specific exclusions above, this warranty does not cover damage, failure, or expense caused by:

• Normal wear and tear
• Lack of reasonable care or maintenance
• Improper installation, adjustment, or repair
• Failure to follow Black River instructions
• Misuse, abuse, neglect, or unintended use
• Collision, impact, or accident
• Cargo movement or unsecured cargo
• Modification or alteration
• Aftermarket equipment or incompatible accessories
• Vehicle modification, damage, movement, or misalignment
• Removal or transfer to another vehicle or RV
• Fire, flood, hail, storms, or other acts of nature
• Theft, vandalism, or attempted theft
• Incidental or consequential expenses to the extent permitted by law

How to Submit a Warranty Claim

To begin a B-Van or RV warranty review:

1. Submit the Black River online warranty claim form.
2. Select B-Van / RV Product as the product type.
3. Provide your original purchase information.
4. Identify the product and original vehicle or RV.
5. Describe the issue and when it was first noticed.
6. Upload clear photos of the complete product and affected area.
7. Provide additional photos, video, or installation information if requested.
8. Wait for Black River’s instructions before repairing, modifying, returning, or discarding the product.

Submitting a claim does not automatically confirm warranty coverage.

Black River may request:

• Additional photographs
• Video showing the concern
• Installation information
• Inspection of the product
• Evaluation by an authorized Black River dealer
• Return of an affected component
• Additional proof of purchase or ownership

Do not discard, permanently repair, modify, or return a claimed product or component until Black River completes its review or provides written authorization.

Submit a Warranty Claim

Warranty Remedies

If Black River confirms a covered manufacturing defect, Black River will determine the appropriate remedy based on the affected product or component, condition, parts availability, and circumstances of the claim.

An approved remedy may include:

• Technical assistance
• Adjustment
• Repair
• Replacement component
• Authorized dealer repair
• Product replacement
• Another remedy approved by Black River

Shipping, return shipping, freight, labor, removal, reinstallation, and other claim-related expenses must be approved by Black River before they are incurred.

Customers and dealers should not incur warranty-related expenses without written authorization from Black River.

Limitations and Legal Rights

To the fullest extent permitted by applicable law, Black River’s responsibility under this limited warranty is limited to the remedies described in this warranty.

Black River is not responsible for incidental or consequential damages, including loss of use, lost time, lost income, lost business, vehicle rental, towing, lodging, travel expenses, cargo loss, product downtime, or other related expenses.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you.

Any implied warranties that apply under state law remain subject to applicable law.

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

No dealer, distributor, installer, employee, or other person is authorized to alter, expand, or modify this limited warranty unless the change is approved in writing by an authorized representative of Black River by Summit Products.

If any provision of this warranty is determined to be invalid or unenforceable under applicable law, the remaining provisions will remain in effect to the fullest extent permitted by law.

Black River reserves the right to inspect the product, request additional documentation, require evaluation by an authorized dealer, or require return of an affected component before approving warranty coverage or a remedy.

Contact Black River

Black River by Summit Products
6750 NE 41st Ave
Altoona, IA 50009

Phone: 515-252-0435
Email: warranty@summit-products.com

Submit A Warranty Claim

Effective Date: 2026/8/17
Revision Date: 2026/8/17