MATRIX® Limited Manufacturer Warranty

Effective Date: July 20, 2026
Revision Date: July 20, 2026

Black River by Summit Products stands behind the materials, workmanship, and construction of every MATRIX® truck topper we manufacture.

Eligible MATRIX® toppers purchased on or after July 20, 2026 are backed by a Limited Lifetime Structural Warranty, along with separate coverage for factory-applied finishes, hardware, gas struts, electrical components, Power Lift components, glass, windows, weather seals, and approved dealer labor.

This warranty applies only to the original retail purchaser and the original vehicle for which the MATRIX® topper was purchased. Product registration is required.

Register Your MATRIX® Topper

Submit a Warranty Claim

Warranty Coverage at a Glance

Coverage AreaWarranty PeriodAluminum shell, structural frame, welds, bonded seams, mounting rails, and structural mounting pointsLimited lifetimePaint and powder-coated finish3 yearsFactory-installed hardware and mechanical components3 yearsGas struts and lift supports3 yearsFactory-installed electrical components3 yearsFactory-installed Power Lift system3 yearsFactory-installed glass and windows3 yearsFactory-installed weather seals1 yearApproved authorized-dealer labor1 yearConcealed shipping damage reportingWithin 48 hours of delivery

Who Is Covered

This warranty applies only to the original retail purchaser of an eligible MATRIX® truck topper.

Warranty coverage is:

• Limited to the original vehicle for which the MATRIX® topper was purchased
  
• Non-transferable to another owner
  
• Non-transferable to another vehicle
  
• Available for qualifying personal, commercial, and fleet use
  
• Available for professionally installed and customer-installed products
  
• Limited to eligible products originally sold, delivered, registered, and installed within the United States
  

Customer installation does not automatically eliminate warranty coverage. However, damage or failure caused by improper installation, incorrect adjustment, incompatible mounting methods, or failure to follow Black River installation instructions is not covered.

Removing or transferring the MATRIX® topper to another vehicle ends warranty coverage unless an exception is approved in writing by Black River.

Warranty Start Date

Each warranty period begins on the original retail purchase date.

For products sold through an authorized Black River dealer, the warranty begins when the dealer sells the MATRIX® topper to the original retail customer—not when Black River ships the product to the dealer.

Proof of purchase is required to confirm:

• The original retail purchaser
  
• The original vehicle
  
• The product purchased
  
• The retail purchase date
  
• Warranty eligibility
  

Acceptable documentation may include:

• Original retail receipt
  
• Dealer invoice
  
• Purchase agreement
  
• Dealer installation or delivery record
  
• Verified Black River sales record
  
• Verified authorized-dealer sales record
  

If the customer cannot provide proof of purchase, Black River may attempt to verify the purchase through its records or the selling dealer. If the purchase and warranty eligibility cannot be verified, warranty coverage may not be available.

Product Registration Is Required

The original retail purchaser must register the MATRIX® topper with Black River within 30 days of delivery.

Registration must also be completed before a defect, failure, or other potential warranty-related issue is discovered.

Registration submitted after an issue has been discovered will not establish warranty coverage for that condition.

Registration requires:

• Original purchaser information
  
• MATRIX® serial number
  
• Retail purchase date
  
• Delivery date
  
• Selling dealer
  
• Original vehicle year, make, model, and bed length
  
• Installation information
  
• Proof of purchase
  

The MATRIX® serial number is located on the identification plaque inside the topper.

An authorized Black River dealer may complete registration on behalf of the customer, but the registration must still be submitted within 30 days of delivery.

Product registration confirms ownership and product information. It does not expand, extend, or change the coverage described in this warranty.

[Register Your MATRIX® Topper]

Limited Lifetime Structural Warranty

Black River warrants the following MATRIX® structural components against manufacturing defects for the original retail purchaser while the topper remains installed on the original vehicle:

• Aluminum shell
  
• Structural frame
  
• Factory welds
  
• Factory-bonded structural seams
  
• Mounting rails
  
• Structural mounting points
  

This coverage applies to manufacturing defects in materials or workmanship that affect the structural integrity or intended operation of the MATRIX® topper.

“Limited lifetime” refers to the period during which the original retail purchaser owns the MATRIX® topper and it remains installed on the original registered vehicle. It does not mean that the product is protected against every type of damage or deterioration for the purchaser’s lifetime.

Structural coverage does not include damage or failure caused by:

• Collision, impact, rollover, or accident
  
• Cargo striking the topper
  
• Overloading or improper load distribution
  
• Use outside the product’s intended purpose
  
• Cutting, drilling, welding, alteration, or structural modification
  
• Improper mounting or installation
  
• Loose, missing, or improperly adjusted mounting hardware
  
• Installation on a vehicle other than the original registered vehicle
  
• Damage, movement, or misalignment of the truck bed or vehicle frame
  
• Incompatible aftermarket equipment
  
• Roof racks, rooftop loads, or equipment mounted to the topper
  
• Abuse, neglect, vandalism, theft, or attempted theft
  
• Fire, flood, hail, storms, or other external events
  
• Corrosion or chemical exposure not caused by a manufacturing defect
  
• Normal wear or cosmetic damage that does not affect structural performance
  

3-Year Paint and Powder Coat Warranty

For three years from the original retail purchase date, Black River warrants the factory-applied paint and powder-coated finish against manufacturing defects, including:

• Peeling
  
• Blistering
  
• Adhesion failure
  
• Abnormal fading
  
• Excessive chalking
  

Black River will determine whether fading, chalking, or other finish deterioration exceeds what is reasonably expected from normal use and outdoor exposure.

Finish coverage does not include:

• Scratches, dents, chips, or scuffs
  
• Rock chips or road debris damage
  
• Damage caused by cargo, tools, straps, or equipment
  
• Normal fading, weathering, or reduction in gloss
  
• Damage caused by collision, impact, or improper handling
  
• Damage caused by harsh chemicals or incompatible cleaning products
  
• Corrosion caused by road salt, chemicals, neglect, or improper maintenance
  
• Damage caused by improper pressure washing
  
• Repainted, touched-up, altered, or refinished areas
  
• Finish damage caused during installation, removal, or reinstallation
  
• Cosmetic differences between repaired, replaced, and original components
  

3-Year Hardware Warranty

For three years from the original retail purchase date, Black River warrants eligible factory-installed hardware and mechanical components against manufacturing defects.

Covered hardware may include:

• Latches
  
• Locks
  
• Hinges
  
• Clamps
  
• Handles
  
• Rear-release components
  
• Window hardware
  
• Other factory-installed mechanical components
  

Factory-installed weather seals are covered separately under the 1-Year Weather Seal Warranty.

Hardware coverage does not include:

• Routine adjustment or maintenance
  
• Normal wear from repeated use
  
• Lost keys
  
• Damage caused by forcing, slamming, or improper operation
  
• Damage caused by cargo or impact
  
• Frozen, contaminated, or obstructed components
  
• Corrosion caused by chemicals, road salt, neglect, or improper maintenance
  
• Damage caused by unauthorized repair or modification
  
• Replacement components not supplied or approved by Black River
  
• Damage caused by topper, truck-bed, or vehicle misalignment
  

3-Year Gas Strut Warranty

For three years from the original retail purchase date, Black River warrants factory-installed gas struts and lift supports against manufacturing defects.

Gas strut coverage does not include damage caused by:

• Impact or bending
  
• Contamination or corrosion
  
• Improper handling
  
• Operating the topper with an obstructed or damaged lift system
  
• Unauthorized adjustment or modification
  
• Replacement components not supplied or approved by Black River
  

Black River may request photographs, video, or inspection before determining whether a gas strut concern is covered.

3-Year Electrical Warranty

For three years from the original retail purchase date, Black River warrants eligible factory-installed electrical components against manufacturing defects.

Covered components may include:

• Factory-installed wiring
  
• Interior lights
  
• Switches
  
• Wiring harnesses
  
• Connectors
  
• Factory-installed control components
  

Electrical coverage does not include:

• Vehicle batteries or charging-system components
  
• Blown fuses caused by overload, short circuit, or improper connection
  
• Damage caused by incorrect voltage
  
• Damage caused by improper installation or wiring
  
• Damage caused by aftermarket accessories or electrical modifications
  
• Damage caused by water entering through an altered or damaged component
  
• Third-party products covered by another manufacturer’s warranty
  
• Consumable components subject to normal wear unless failure results from a manufacturing defect
  

3-Year Power Lift Warranty

For three years from the applicable retail purchase date, Black River warrants eligible factory-installed MATRIX® Power Lift components against manufacturing defects.

Covered components may include:

• Power Lift actuators
  
• Factory-installed switches
  
• Wiring
  
• Wiring harnesses
  
• Connectors
  
• Power Lift control components
  

For a Power Lift system purchased with a new MATRIX® topper, coverage begins on the original retail purchase date of the topper.

For an eligible Power Lift retrofit purchased separately, coverage begins on the retail purchase date of the Power Lift system.

Power Lift coverage does not include:

• Damage caused by operating the system while obstructed
  
• Cargo interfering with topper movement
  
• Misalignment caused by vehicle damage or improper installation
  
• Incorrect electrical connections
  
• Unauthorized wiring changes
  
• Aftermarket controls, switches, or power sources
  
• Forcing the topper open or closed
  
• Vehicle batteries, charging systems, or electrical components not supplied by Black River
  
• Routine adjustment, maintenance, or synchronization
  

For Power Lift claims, Black River may require a video showing a complete opening and closing cycle.

3-Year Glass and Window Warranty

For three years from the original retail purchase date, Black River warrants factory-installed glass and windows against manufacturing defects.

Covered conditions may include:

• Manufacturing defects in the glass
  
• Factory seal failure
  
• Leaks through a factory-bonded window
  
• Stress cracks caused by a manufacturing defect
  
• Defective factory-installed window hardware
  

Glass and window coverage does not include:

• Impact damage
  
• Rock chips
  
• Scratches
  
• Collision damage
  
• Damage caused by cargo
  
• Forced entry or attempted theft
  
• Improper cleaning
  
• Damage caused during installation, removal, or reinstallation
  
• Aftermarket tint, drilling, modification, or accessories
  
• Damage resulting from an altered or damaged topper structure
  
• Damage resulting from an altered, damaged, or improperly aligned truck bed
  
• General water intrusion not caused by a covered factory-bonded window or seal defect
  

A water leak does not automatically establish a covered glass or window defect. Black River may require inspection of the window, weather seals, truck bed, tailgate area, product installation, and alignment.

1-Year Weather Seal Warranty

For one year from the original retail purchase date, Black River warrants factory-installed weather seals against manufacturing defects in materials or factory installation.

Covered conditions may include:

• Defective seal material
  
• Improper factory bonding
  
• Splitting caused by a manufacturing defect
  
• Premature deterioration caused by a manufacturing defect
  

Weather seal coverage does not include:

• Normal compression, settling, or adjustment
  
• Routine maintenance or replacement associated with normal use
  
• Dirt, ice, debris, or cargo interfering with the seal
  
• Cuts, tears, abrasion, or impact damage
  
• Chemical or cleaner damage
  
• Pressure-washing damage
  
• Damage caused by an improperly aligned topper, truck bed, or tailgate
  
• Damage caused by incorrect installation, modification, collision, or vehicle movement
  
• General water intrusion that cannot be traced to a covered seal defect
  

1-Year Authorized Dealer Labor Coverage

For one year from the original retail purchase date, Black River may reimburse an authorized Black River dealer for labor required to complete an approved warranty repair within the United States.

Labor reimbursement is subject to:

• Warranty approval before work begins
  
• Repair by an authorized Black River dealer
  
• The current Black River flat-rate labor guide
  
• Submission of required photographs, documentation, and repair records
  
• Written authorization for work exceeding the approved flat rate
  

Labor reimbursement is paid to the authorized dealer unless Black River approves another arrangement in writing.

Labor coverage does not include:

• Work completed before receiving authorization
  
• Labor performed by an unauthorized repair facility
  
• Customer-performed labor
  
• Diagnostic time beyond the approved allowance
  
• Travel to or from a dealer
  
• Towing
  
• Lost time or lost income
  
• Vehicle rental
  
• Product downtime
  
• Removal or reinstallation not specifically approved by Black River
  
• Dealer charges above the approved flat rate
  
• Labor performed outside the United States
  

The expiration of labor coverage does not shorten an applicable structural or component warranty.

Kingpin Lighting Products

Kingpin Lighting products are not covered by the Black River MATRIX® Limited Manufacturer Warranty.

Kingpin Lighting products, including lighting components sold with or for a MATRIX® topper, are covered solely under the applicable warranty provided by Kingpin Lighting.

Customers who purchased a Kingpin Lighting product through Black River may contact Black River for assistance. However, all coverage decisions, exclusions, claim requirements, and available remedies are subject to Kingpin Lighting’s warranty terms.

View the Kingpin Limited Warranty

The use of a Kingpin Lighting product or another third-party accessory does not automatically cancel unrelated MATRIX® warranty coverage. However, damage caused by a third-party product, accessory, installation, or modification is not covered by this warranty.

Shipping Damage

Shipping damage is separate from manufacturer warranty coverage.

Customers and dealers should inspect the product and packaging before accepting delivery whenever possible. Visible damage should be documented and noted with the carrier at the time of delivery.

Concealed shipping damage discovered after unpacking or uncrating the product must be reported to Black River within 48 hours of the carrier’s recorded delivery time.

A shipping damage report should include:

• Customer name
  
• Order number
  
• Delivery date and time
  
• Freight carrier
  
• Photos of the packaging
  
• Photos of the shipping label
  
• Photos of the complete product
  
• Close-up photos of the damage
  
• Delivery receipt or bill of lading, when available
  

Reports submitted after the 48-hour period may be reviewed at Black River’s discretion. However, Black River cannot guarantee that late-reported damage will be accepted by the carrier or resolved as a shipping claim.

Report Shipping Damage or Submit a Warranty Claim

General Warranty Exclusions

In addition to the component-specific exclusions above, this warranty does not cover damage, failure, or expense caused by:

• Normal wear and tear
  
• Lack of reasonable care or maintenance
  
• Improper installation, adjustment, or repair
  
• Failure to follow Black River instructions
  
• Misuse, abuse, neglect, or unintended use
  
• Collision, rollover, impact, or accident
  
• Cargo movement or unsecured cargo
  
• Modification or alteration
  
• Aftermarket equipment or incompatible accessories
  
• Vehicle modification, damage, movement, or misalignment
  
• Removal or transfer to another vehicle
  
• Roof racks, rooftop loads, or equipment mounted to the topper
  
• Environmental exposure not caused by a manufacturing defect
  
• Fire, flood, hail, storms, or other acts of nature
  
• Theft, vandalism, or attempted theft
  
• Incidental or consequential expenses to the extent permitted by law
  

How to Obtain Warranty Service

To begin a warranty review:

1. Submit the Black River online warranty claim form.
   
2. Provide the MATRIX® serial number.
   
3. Upload acceptable proof of purchase.
   
4. Provide the original vehicle information.
   
5. Describe the issue and when it was first noticed.
   
6. Upload the requested photographs or video.
   
7. Wait for written instructions from Black River before beginning repairs or returning components.
   

Submitting a claim does not automatically confirm warranty coverage.

Black River may require:

• Additional photographs
  
• Video of the product operating
  
• Inspection by an authorized dealer
  
• Inspection by Black River
  
• Return of an affected component
  
• Repair estimates
  
• Installation or maintenance records
  
• Additional proof of ownership, delivery, or purchase
  

Do not discard, modify, return, or permanently repair a claimed product or component until Black River completes its review or provides written authorization.

Submit a Warranty Claim

Warranty Remedies

If Black River confirms a covered manufacturing defect, Black River will determine the appropriate remedy based on the affected product or component, the condition, parts availability, and the circumstances of the claim.

An approved remedy may include:

• Technical assistance
  
• Adjustment
  
• Repair
  
• Replacement component
  
• Authorized dealer repair
  
• Replacement with the same or a reasonably comparable product
  
• Another remedy approved by Black River
  

Replacement-part shipping, return shipping, full-product freight, removal, reinstallation, and other claim-related expenses will be evaluated as part of the individual claim.

Customers and dealers should not incur labor, repair, shipping, freight, removal, or reinstallation expenses without written authorization from Black River. Unauthorized expenses may not be reimbursed.

No dealer, distributor, installer, employee, or other party may alter or expand this warranty unless the change is approved in writing by an authorized representative of Black River by Summit Products.

Products Purchased Before July 20, 2026

These warranty terms apply to eligible MATRIX® toppers purchased by the original retail customer on or after July 20, 2026.

Products purchased before July 20, 2026 may be subject to the warranty terms in effect at the time of purchase.

Black River may review claims involving earlier MATRIX® products individually and may provide assistance at its discretion. Discretionary assistance does not modify the applicable written warranty or establish coverage for another product or claim.

Limitations of Liability

To the fullest extent permitted by applicable law, Black River’s responsibility under this limited warranty is limited to the remedies described in this warranty.

Black River is not responsible for incidental or consequential damages, including:

• Loss of use
  
• Loss of time
  
• Lost income or business
  
• Vehicle rental
  
• Towing
  
• Lodging
  
• Travel expenses
  
• Cargo loss
  
• Product downtime
  
• Other related expenses
  

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you.

Any implied warranties that apply under state law remain subject to the requirements and limitations of applicable law.

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

If any provision of this warranty is found to be invalid or unenforceable under applicable law, the remaining provisions will remain in effect to the fullest extent permitted by law.

This document states the complete written MATRIX® Limited Manufacturer Warranty for eligible products purchased on or after July 20, 2026. Oral statements or representations do not alter this warranty unless confirmed in writing by an authorized representative of Black River by Summit Products.

Black River reserves the right to inspect the product, request additional documentation, require evaluation by an authorized dealer, or require the return of an affected component before approving warranty coverage or a remedy.

Contact Black River

Black River by Summit Products
6750 NE 41st Ave
Altoona, IA 50009

Phone: 515-252-0435
Email: warranty@summit-products.com

Register your MATRIX® topper

Submit a warranty claim

Effective Date: July 20, 2026