Submit a Black River Warranty Claim
Black River stands behind the materials, workmanship, and construction of the products we manufacture.
Use the form below to report a potential warranty issue with an eligible Black River Glass / Window product, REBEL UTV accessory, or B-Van / RV product. Providing complete purchase information, vehicle details, and clear photos or video will help our team review your claim more efficiently.
Submitting this form does not automatically confirm warranty coverage. Black River may request additional information, photographs, video, proof of purchase, inspection, or return of an affected component before making a coverage decision.
Product registration is not required for the product categories covered by this form. Warranty eligibility will be reviewed using the information submitted along with available Black River or authorized dealer purchase records.
Before You Begin
Please have the following ready:
- Original purchase information
- Order or invoice number, if available
- Vehicle year, make, and model
- Product information
- Photos of the complete product
- Close-up photos of the affected area
- Video if the issue involves movement, fitment, operation, noise, or leaking
Do not discard, modify, return, or permanently repair the affected product or component until Black River has completed its review or provided written authorization.